Marketing Cloud and marketing automation

Marketing Cloud

What does this service include?

We implement and run automation platforms such as Salesforce Marketing Cloud: journeys, segmentation, email, SMS, push and results dashboards.

Marketing cloud platforms send each customer the right message based on what they did: signed up, abandoned a cart, bought, stopped buying or has a birthday. Implemented well, they free the team from manual sends and make communication more relevant.

We implement Salesforce Marketing Cloud and other automation platforms, connect them to your CRM, e-commerce and data sources, and design journeys by customer stage. We set up segments, templates, frequency and consent rules, and dashboards to track opens, clicks, conversions and revenue per flow.

What you get

  • Data and use-case assessment
  • Platform implementation and configuration
  • CRM and e-commerce integration
  • Journey and segment design
  • Email, SMS and push templates
  • Dashboards and ongoing optimization
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1. Behavior-triggered messages

Welcome, abandoned cart, repurchase or win-back messages go out automatically when the customer meets the condition.

2. Connected data

We integrate CRM, online store and other sources to personalize with current information.

3. Results per flow

Every journey has its own KPIs, so you know which ones drive revenue and which need adjusting.

Before you request a proposal

Frequently asked questions about Marketing Cloud

Direct answers to evaluate scope, timing, investment and measurement before requesting a Marketing Cloud proposal.

Do you only work with Salesforce?

No. We work with Salesforce Marketing Cloud and other automation platforms depending on your company’s size and needs.

What is a journey?

An automated sequence of messages triggered by a customer action that adapts to what they do next.

How is consent handled?

We set up consent records, subscription preferences and unsubscribes in line with applicable data protection rules.

Do I need a CRM first?

Not necessarily, but it helps a lot. If you do not have one, we can review which data sources to use or implement both.



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